Shipping policy

Doppio Living Shipping Policy

Last Updated: 14 December 2023

At Doppio Living, we are committed to providing you with a seamless and efficient shopping experience, including timely delivery of your purchases. Please review our Shipping Policy below for important information regarding order processing, tracking, delivery times, and returns.

1. Order Processing:

Unless otherwise stated, please allow 1-7 business days for us to prepare your order for shipment. Once your order is shipped, you will receive an email notification containing tracking information.

2. Shipment Tracking:

After your order has been dispatched, you will receive an email with tracking details. You can use this information to monitor the progress of your shipment. Most domestic orders will arrive within 1-7 business days after being shipped.

3. Incorrect Addresses:

We are not responsible for shipments sent to incorrect addresses due to customer error. It is crucial to double-check your order confirmation email immediately after placing your order to ensure that the shipping address is accurate. If a shipment is undeliverable and returned to the sender, we will either issue a refund minus shipping fees or resend the order, invoicing for new shipping fees.

4. Returns:

If you wish to return your purchase for any reason, you may do so within 30 days of receipt. Please contact us at support@doppioliving.com to inform us of your return request. Follow the instructions provided, including putting the item back in its original packaging. We will arrange for the collection of the package. View our returns and refund policy.

5. Refund Process:

Refunds will be issued upon the arrival and inspection of the returned package at our warehouse. View returns and refund policy.

6. Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at support@doppioliving.com.

Thank you for choosing Doppio Living. We appreciate your understanding and cooperation with our shipping and returns procedures.