Doppio Living Online Store - Terms of Service

Last Updated: June 3, 2026

Thank you for choosing Doppio Living. By accessing or using our website, online store, products, services, customer support tools, or any related features, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

If you do not agree with these Terms of Service, you should not use our website or services.

1. Acceptance of Terms

By using our website and services, you agree to be bound by these Terms of Service, our Privacy Policy, our Shipping Policy, our Returns & Refund Policy, and any other policies posted on our website.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

2. Products and Orders

Product Information

We strive to provide accurate and up-to-date product descriptions, images, pricing, availability, specifications, and other information. However, we do not guarantee that all product information is complete, accurate, current, or error-free.

Product colors, finishes, dimensions, weights, and appearances may vary slightly due to materials, manufacturing, use, aging, lighting, screen settings, or natural product variation.

Order Acceptance

Placing an order does not guarantee acceptance. Your order constitutes an offer to purchase products from Doppio Living. We reserve the right to accept, decline, cancel, or limit any order for any reason, including product availability, pricing errors, suspected fraud, shipping limitations, or errors in product information.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

Pricing and Availability

Prices and availability are subject to change without notice. We reserve the right to modify, discontinue, or update products at any time.

3. Payments

We accept various payment methods through our online store and third-party payment providers. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.

You agree to provide accurate, complete, and current billing and shipping information. If your information is inaccurate, incomplete, or cannot be verified, we may refuse, delay, or cancel your order.

4. Shipping, Returns, and Refunds

Please refer to our Shipping Policy and Returns & Refund Policy for information on shipping, delivery, returns, exchanges, refunds, and related requirements.

Shipping estimates are estimates only and are not guaranteed unless expressly stated. Doppio Living is not responsible for delays caused by carriers, weather, incorrect shipping information, customs, supply chain issues, or events outside our reasonable control.

5. Website Chat and Customer Communications

Our website may include live chat, AI-assisted chat, contact forms, messaging tools, or other customer support features. By using these tools, you agree that your communications may be monitored, recorded, stored, transcribed, reviewed, or processed by Doppio Living and third-party service providers for customer service, quality assurance, employee and system training, fraud prevention, security, and service improvement purposes.

Information collected through chat or messaging tools may include the content of your messages, your name, email address, order information, device information, IP address, usage information, and any other information you choose to provide during the conversation.

If you do not consent to the monitoring, recording, storage, or processing of chat or messaging communications, please do not use the chat feature and contact us by another available method.

6. Product Safety and Proper Use

Some Doppio Living products are designed for use with fire, heat, sharp tools, outdoor cooking, high-temperature cooking surfaces, or other conditions that require care and proper handling.

You are responsible for using all products safely, properly, and in accordance with product instructions, warnings, local laws, burn bans, fire codes, and safety guidelines.

Fire and outdoor cooking products should only be used in safe, appropriate areas, on stable heat-safe surfaces, away from combustible materials, and under adult supervision. Never leave an active fire, hot product, outdoor cooking setup, or heat-producing product unattended.

Doppio Living is not responsible for damage, injury, loss, fire, property damage, burns, or other harm caused by misuse, improper assembly, improper placement, unsafe use, failure to follow instructions, use during unsafe weather conditions, violation of local rules or burn bans, or leaving fire or heat-producing products unattended.

7. Intellectual Property

All content on our website, including text, graphics, logos, icons, images, product descriptions, videos, designs, page layouts, and software, is owned by or licensed to Doppio Living and is protected by United States and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any content from our website without our prior written permission.

8. User Content, Reviews, and Submissions

If you submit reviews, photos, comments, messages, suggestions, or other content to Doppio Living, you grant us a non-exclusive, royalty-free, worldwide, perpetual right to use, reproduce, display, publish, edit, and distribute that content in connection with our website, marketing, advertising, customer support, and business operations.

You are responsible for any content you submit. You agree not to submit content that is false, misleading, unlawful, abusive, defamatory, infringing, obscene, threatening, or otherwise inappropriate.

We reserve the right to remove or edit user-submitted content at our discretion.

9. Third-Party Services and Links

Our website may use or link to third-party services, platforms, tools, payment processors, shipping providers, apps, social media platforms, or other external websites.

We are not responsible for the content, privacy practices, security, terms, accuracy, or availability of third-party websites or services. Your use of third-party services may be governed by their own terms and policies.

10. Disclaimer of Warranties

Our website, services, and products are provided on an “as available” and “as is” basis, except as expressly stated in our written policies or product warranties.

To the fullest extent permitted by law, Doppio Living disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Some jurisdictions do not allow limitations on certain warranties, so some limitations may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, Doppio Living shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages resulting from your use of, or inability to use, our website, services, or products.

This includes, but is not limited to, damages for loss of profits, loss of revenue, loss of data, business interruption, personal injury, property damage, fire damage, or other losses arising from product use, misuse, improper assembly, improper placement, or failure to follow instructions.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Doppio Living, its owners, officers, employees, contractors, affiliates, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising from your misuse of our website or products, violation of these Terms, violation of applicable law, or infringement of any rights of another party.

13. Governing Law and Exclusive Venue

These Terms of Service and any dispute, claim, or controversy arising out of or relating to your use of our website, your purchase of products from Doppio Living, or any interaction with Doppio Living shall be governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

To the fullest extent permitted by law, you agree that any legal action, lawsuit, or court proceeding against Doppio Living shall be brought exclusively in the state or federal courts located in Knox County, Tennessee. You agree to submit to the personal jurisdiction and venue of those courts and waive any objection to bringing such action in those courts, including any objection based on inconvenient forum.

14. Modifications to These Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised “Last Updated” date.

Your continued use of our website or services after updated terms are posted means you accept the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

geoffrey[@]doppioliving[dot]com
+1 865 973 4237

Thank you for choosing Doppio Living. We appreciate your business.